PRIVACY POLICY
Effective Date: August 28, 2026
Yaya Behavioral Health, LLC respects your privacy and is committed to protecting the personal information you provide through our website, telephone communications, text messages, appointment requests, and related services.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
* Name
* Telephone number
* Email address
* Appointment and scheduling information
* Messages or questions submitted to our practice
* Communication preferences, including SMS consent
* Information necessary to respond to requests for psychiatric services
Our website may also collect limited technical information, such as IP address, browser type, device information, and cookies used for website functionality and analytics.
HOW WE USE INFORMATION
We may use personal information to:
* Respond to inquiries
* Schedule, confirm, reschedule, or cancel appointments
* Send appointment reminders and intake-form notifications
* Provide office and patient-service information
* Communicate about services requested by the individual
* Operate, maintain, and improve our website and services
* Meet legal, regulatory, security, and recordkeeping requirements
HEALTH INFORMATION
Health information provided through our secure patient portal or during treatment is handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act when applicable. Please do not submit sensitive medical information through unsecured website forms, regular email, or standard text messages.
HOW INFORMATION MAY BE SHARED
We may share limited personal information with service providers that assist us with website hosting, telephone and text-message communications, secure scheduling, patient-portal services, and other essential business operations. These providers may use the information only to perform services on our behalf.
Information may also be disclosed when required by law, to comply with legal processes, or to protect the rights, safety, and security of our patients, practice, or others.
Yaya Behavioral Health, LLC does not sell personal information.
SMS PRIVACY
No mobile opt-in or text-message consent information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS information may be shared only with vendors that support the delivery of our text-message services. These vendors are not permitted to use SMS consent information for their own marketing purposes.
TEXT-MESSAGE CHOICES
Individuals may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Yaya Behavioral Health, LLC at 954-674-8952.
Opting out of text messages does not prevent an individual from receiving services. We may communicate through telephone, secure portal, or another appropriate method.
COOKIES AND WEBSITE SERVICES
Our website may use cookies and similar technologies for essential functionality, security, analytics, and user experience. Browser settings may be used to limit or block cookies; however, some website features may not function properly.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, email, or standard SMS transmission can be guaranteed to be completely secure.
THIRD-PARTY LINKS
Our website may contain links to secure scheduling platforms, patient portals, social-media pages, or other third-party websites. Their privacy practices are governed by their own policies.
CHILDREN’S PRIVACY
Our website is intended for use by adults and by parents or legal guardians seeking services for minors. Minors should not submit personal information through the website without the involvement of a parent or legal guardian.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
CONTACT US
Yaya Behavioral Health, LLC
8910 Miramar Parkway, Suite 208-A
Miramar, Florida 33025
Telephone: 954-674-8952
Email: info@yayabehavioral.com