SMS TERMS AND CONDITIONS
Effective Date: August 28, 2026
By providing your mobile telephone number and consenting to receive text messages from Yaya Behavioral Health, LLC, you agree to receive customer-care and informational SMS messages related to:
• Appointment requests and scheduling
• Appointment confirmations and reminders
• Rescheduling and cancellation requests
• Intake forms and patient-portal notifications
• Office information and service-related updates
• Responses to general patient questions
Yaya Behavioral Health, LLC does not use this SMS program to send marketing or promotional messages.
CONSENT
Consent to receive text messages is voluntary and is not a condition of receiving treatment or purchasing services. Consent may be provided verbally, in writing, through an electronic form, or by initiating a text-message conversation with our practice when applicable.
MESSAGE FREQUENCY
Message frequency varies depending on appointment activity and communication needs.
MESSAGE AND DATA RATES
Message and data rates may apply according to your mobile carrier and service plan.
OPTING OUT
Reply STOP to any message to stop receiving text messages. After opting out, you may receive one final confirmation message. To receive text messages again, contact the practice or reply START when available.
HELP
Reply HELP for assistance or contact Yaya Behavioral Health, LLC at 954-674-8952 or info@yayabehavioral.com.
PRIVACY
Your privacy is important to us. Review our Privacy Policy at:
https://www.yayabehavioral.com/privacy-policy
No mobile opt-in or text-message consent information will be shared with third parties or affiliates for marketing or promotional purposes.
EMERGENCIES AND CLINICAL INFORMATION
SMS is not monitored continuously and should not be used for emergencies, urgent clinical concerns, medication emergencies, or confidential medical information.
If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. For immediate mental-health crisis support, call or text 988.
DELIVERY
Message delivery is subject to the availability and operation of wireless networks and mobile carriers. Delivery cannot be guaranteed.
CHANGES TO THESE TERMS
Yaya Behavioral Health, LLC may update these SMS Terms and Conditions periodically. Updates will be posted on this page with a revised effective date.
CONTACT INFORMATION
Yaya Behavioral Health, LLC
8910 Miramar Parkway, Suite 208-A
Miramar, Florida 33025
Telephone: 954-674-8952
Email: info@yayabehavioral.com